The court will no longer save debtors: the National Electricity Regulatory Commission has updated the rules for turning off electricity for citizens
In Ukraine, electricity outages will no longer be avoided by filing a lawsuit. The National Commission for Energy and Utilities Regulatory Affairs (NKREK) has approved changes that increase the responsibility of non-household consumers and strengthen the financial stability of the energy market.
This was reported by the press service of the National Electricity Regulatory Commission of Ukraine.
The National Energy and Utilities Regulatory Commission has approved draft amendments to the Retail Electricity Market Rules. The main goal is to strengthen payment discipline among non-household consumers and ensure a fairer energy supply system.
Among the key innovations is the abolition of the possibility of blocking the disconnection of electricity by initiating legal proceedings. Until now, debtors could use the initiation of a case in court as a formal reason to stop the disconnection process. Now such a mechanism will no longer work. A lawsuit in itself is not a reason to terminate the supplier’s actions. This should prevent abuse and encourage a responsible attitude to obligations.
At the same time, the NEURC leaves the possibility to prevent the disconnection in a legal way. The supplier, as before, is obliged to warn the consumer in writing about the termination of electricity supply at least 10 working days in advance. The right to apply to the court with an application for securing the claim, for example, for a temporary ban on disconnection, also remains. But only a court ruling on the prohibition of actions can stop the process. Opening proceedings without such decisions is no longer an obstacle.
An exception is made for critical infrastructure facilities, including hospitals, heat and water supply enterprises, water utilities, and defense facilities. Their protection remains in effect in accordance with the Law “On the Electricity Market”, the Cabinet of Ministers Resolution No. 833 of July 14, 2025, and current regulations. These institutions, regardless of the presence of debts, will not be subject to disconnection.
The changes are intended to encourage timely payments for electricity, as well as to protect the rights of bona fide market participants who pay their bills in good faith. The Commission believes that this decision will strengthen consumer responsibility and prevent the financial burden from being shifted from debtors to honest payers.
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